Bank Of Baroda — i have an issue with my refund of amazon order no.[protected]...

Address: Patna, Bihar

I had ordered an item on amazon but i didn't like it so i returned this parcel... The parcel was of rs.1999... When i returned this parcel... I didn't get my refund... And when i say this to amazon then they say that you will have to give the reference no. To the bank... But bank is saying that we can't take this reference no. So i had complained you... About this issue so i want my money... Pllzzzzz