Bank Of Baroda — i purchase mobile online on 11 october 2019, but i didn't receive product.

Address: At: Javol , Po: Palaiya Ta:Kapadwanj Dist: kheda, Kheda, Gujarat, 387330

Hii
Dear sir/madam,
Bank of baroda
I received the link from flipcard for purchase a mobile phone, so i transact the money online through paytm from bank of baroda saving account on 11th october 2019 (Time : 05:25 p. M.) ammount of transaction rs. 1898
I tried to contact flipcard and paytm care, but they gave me resolution that you have to contact your bank for charge back complain.

So request bank to interfier with my transaction and solve the querry, i didnt recieve the product or money
So i want money back