Bank Of Baroda — lien amount is not released even if no allotment in apex ipo

Address: Surat, Gujarat, 395007

On 23/08/2017 ihad invested in apex ipo using asba services of bank of baroda, bank ref. No[protected].. Allotment was done on 01/09/2017 and i did not receive any shares.. But still my investment amount is in lien account and not released..

Bank customer care and my branch office in citylight surat are giving me vague answers..

Since 7 days my funds are blocked..

Attached acknowledgement receipt of the investment done..