Bank Of Baroda — Lien Amount withheld

Lien amount has been held up with the bank without any notice. During this pandemic time i am asked to visit my branch which is 600 kms away for this issue stating that it is an incorrect transaction. It was the right transaction thereoff. There is no proper response from customer support either. Please kindly do the needful.
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    Bank of Baroda Address
    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
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