Bank Of Baroda — money deducted but not received yet in my bank account

Address: Lucknow, Uttar Pradesh

A refund has been made by payzapp of rs 300 on 23rd of december 2018 regarding on adding money on payzapp the money is deducted 300 rs by bank but money is not added in payzapp wallet but refund has not been received yet i talk to bank of baroda customer care bank is saying that no amount has been received by them i talked him again and again but no response is coming by them please help me as soon as possible otherwise i am gonna take a legal action against them my bank of barod a/c no is [protected] and a/c holder name is saurabh pandey