Bank Of Baroda — my kyc are deleted by your bank

Address: Mughalsarai(UP) Branch (MICR Code- 232012102), 232101

Hi, I Kusum Devi is a regular customer of your bank. I was submitted my KYC many time to your bank whenever they required. I was regularly received my transaction alert SMS on my registered mobile. Then suddenly then told me that my mobile no is not registered with my saving account. How could it possible? they had done some mistake & blamed me that my my mobile no is not registered with my saving account. I got my new ATM card with chip but when I go to atm for changing ATM pin then I know about this issue. Now I am in Jamshedpur (Jharkhand) & my Account is with Mughalsarai(UP) Branch. Recently I have to go Mughalsarai(UP) Branch to just receive my new ATM Card. That Time I submit a application to update my Current Address of Jamshedpur for communication But they don't update it also. How can they so irresponsible about customer service. Why should I suffer for their mistakes? Presently I am not able to go Mughalsarai(UP) Branch to solve this issue due to my medical treatment & I need money for treatment urgently. Bank of Baroda Jamshedpur Branch also did not help me about this. Please contact me on my registered no [protected]/[protected].