Bank Of Baroda — my online transaction failed but my amount will be deducted. refund me

Website: Cucetcounsellingnicin.nic.in

My transaction i'd is 81800007
And reference no [protected]
Still 24 hours will be done
But refund is not transfer to my a/c [protected].
Yesterday i was paying councelling fee to cucetcounselling. Nic.in but transaction is failed on 1:58 pm still i am waiting for refund. After that i was talking to customer care they ask that your refund will be process on 24 hours but the 24 hours pass away so i complaint to you.