Bank Of Baroda — my refund not credited in my account

Address: Amreli, Gujarat, 365620

My account no:[protected]
My name is akshay mukeshbhai kansagra.
Amazone refund ref no:[protected]
Amount:6495
Refund date:14/11/2017
Mo. No. [protected]
Email:[protected]@gmail.com

Amazone are my refund is successfully transfer. But my refund have been not credit in my account. Above show my refund ref. No.. So plzzz resolved my problem nd informed me my complain status.