Bank Of Baroda — my refund order has not returned.

Address: Surat, Gujarat, 395006

Hello Sir, I have an account number ([protected]), I have an account in Bank of Baroda, Nikunj jentibhai Usadadiya. I have purchased a product from amazon. I have returned this product .I also have done NEFT on my Rupees 4/9/2018 .I have not deposited in my bank account .Their Amount is 495. And amazed, I have received Trajection number[protected] from my bank. But I do not get any answers from my bank.
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Bank of Baroda customer support has been notified about the posted complaint.
Sep 19, 2018
Updated by Nikunj usadadiya
Hello Sir, I have an account number ([protected]), I have an account in Bank of Baroda, Nikunj jentibhai Usadadiya. I have purchased a product from amazon. I have returned this product .I also have done NEFT on my Rupees 4/9/2018 .I have not deposited in my bank account .Their Amount is 495. And amazed, I have received Trajection number[protected] from my bank. But I do not get any answers from my bank.
 
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Its showing lien amount 590 for last month, want to know why this is in lien.My Customer id is AIX004896. Please let me know for what purpose its in lien.

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