Bank Of Baroda — my refunded amount from amazon is not credited to my account...

At 23 july 2019 my amount 300 rs. Is refunded by the amazon to my bob accout but yet refund is not credit in bob a/c. So that i want my refund credit in account earlier as soon as possible. I called to amazon service center to know what happened to my refund and by them statement amazon refund my amount to my a/c but bank not credit to my a/c and amazon service provider also send me transection refarence noumber and said me that i have to provide this noumber to bank service provider but when i said about reference noumber to bob service provider then it did not accept refarence noumber... So at whatever condition i want my money back... To my account.