Sir,
I'm mohd amir khan account holder at bank of baroda,
A/c no - [protected]
Branch - sultanpur u. p.
Ifsc - barb0sultan
I'm using freecharge wallet for online transactions. i was adding money in my freecharge wallet on date 12-dec-2016 in night. during transaction it gives the message that "transaction failed" but the amount of rs-200/- was deducted from my account. after some time i received a message on my cell and an e-mail from freecharge that:
Refund initiated
Hi mohd amir khan,
Sorry, we have not received your money. your transaction of rs. 200 on freecharge has failed. normally it gets refunded by your bank within 72 hours.
But till now the amount is not refunded in my account.
It's my humble request to you that please look into the matter and resolve my problem.
Looking forward to an early positive reply.
Thanking you.
Mohd amir khan
Vill-chitaipur
Post-aurangabad
Teh-musafirkhana
Dist-amethi (up)-227813 Was this information helpful? | 
Everytime there is server failure of online transaction from government bank card. I also have CBI card and as i rememember i faced this problem many times. Please go to your nearest bank of baroda(no need of home branch). Write a application regarding this and then ask from him about complaint number and now call to customer care and provide him that complaint number, he help you in speedy way.