Bank Of Baroda — no refund of payment

Address: New Delhi, Delhi

I orderd two mobiles on amazon on 14 augest 2017 and i cancelled the orders on 14 augest. They refund it back from their side but i did not receive any oayment in my bank account.. No customer services are helping me... My refrence ftom amazon are[protected]and[protected].. Please refund my balance as soon as poosible. Below are the screen shot from amazon of refund of money