Bank Of Baroda — No solution of my complaint

Address: 395004

I have complaint in bank of baroda for debit my money but not refund it..
but his/her not clear answer for my complaint. & his give me a 10 day time but after my complaint of the day to today time is 20 day. but no solution of my complaints. my complaint for i have no money from atm but debit money in my account. for date 15/06/2017 at 8:29 am time.
my complaint number is[protected].
i have account in bank of baroda ved road, branch, surat, gujarat.