Bank Of Baroda — non refund

Address: Mandalgarh, Bhilwara, Rajasthan, 311604

A sum of rs 1155 has deducted from my account no. [protected] on 11th april 2019. And due to network issue my transaction was failed and i was trying to book ticket from phone pe so phone pe app is showing a refund of 1155 but the amount is not credited in my account and it has been 10 days no refund in my bank account.
I am also attaching the message which i got from phonepe.
So i request you to look into my matter as soon as possible