Bank Of Baroda — non response from bob

Sir, i have sent my unused cheque book and pass book through speed post to bank of baroda, safedabad branch, barabanki up to close my savings account. However, till date no action towards closure has been taken. I did not get any reply to email too. Please look into the matter and take necessary action accordingly.
My account number is [protected], present mob number [protected]/[protected]
Thanks and regards,
Dr s k datta