Bank Of Baroda — Non-Response from Branch towards NEFT Reversal : 60 days!

Address: Varanasi, Uttar Pradesh, 221005

A wrongful NEFT transaction of Rs 4000 has not been reversed for over 60 days despite several complaints, phone calls and personal visits. The source bank has also provided request letters and repeated phone calls. I have registered online complaint of BOB site, but it shows technical error. The branch office shows no response, and refuses to act.
I have written also to General Manager, Regional Manager Bank of Baroda, and yet no response. It is a minor amount, and yet over two months time has been taken.