Bank Of Baroda — Not Blocked debit card

Address: Mumbai City, Maharashtra

Hi Team, I have account with Bank of Baroda my account number is XXXX662 my vallet was theft on 5th of December 2014 11 PM, I had lodge complaint in police and i also call customer care to block my ATM card at 12.30 am midnight and i got confirmation from customer care executive that my card was blocked, to reconfirm i again call customer care i got same confirmation my card was blocked. After that at i had applied for new card in bank at 9th of December 2014, still i not received card yet now the shocking news today i got from customer care side when i called to know the status of my ATM request, they are saying YOUR REQUEST IS REJECTED BECAUSE YOUR PREVIOUS ATM CARD IS NOT BLOCKED. if any one misuse my card so who is responsible for that its been 40 days my card was not blocked and my current request is also denied due to this. w ill also attach police complaint. Please take necessary action on this. Regards Sohail Ahmed [protected]