Bank Of Baroda — not clearing chq after 8 days

Address: Bhavnagar, Gujarat, 364290

Res all

Iam share broker in mahuva, our broker bank accounts with your mahuva branch.
We deposit our clients chq in date 11/08/2017, but till date not credit in our broker accounts,
Who is responsible for this irregular service,

We complain again mahuva bank of baroda manger, but hi give us not satisfaction reply
So pl guide to solution

Branch :- bank of baroda
Mahuva branch