Bank Of Baroda — Not dispensed cash from ATM but debited from account

Address: North 24 Parganas, West Bengal, 700056

Website: www.bankofbaroda.com

Myself gone to bank of baroda atm adjacent to branch (Vishnu apartmnet, saltlake, sector-v, kolkata) on 30.11.2016 at 10.39am. Myself tried to withdraw of rs.2, 000/- but atm screen shows ' timed out' after few seconds and no cash dispensed from atm but same amount debited from my account. The complete operation happened in presence of security guard & he himself called to bank & inform the case. He suggested to report to bank. Myself immediately contacted the branch adjacent to the atm & they confirmed that it will reverse within 24 hours but till date the same amount has not credited in my account.