Bank Of Baroda — Not exchanging currency

On 13 the Nov 2016 at 12.15 pm, Bank of Baroda, kalyani Nahar Branch, Pune is not accepting exchange of old currency note saying we will only allow withdrawal of cash for existing account holders and will not allow exchange of Rs 4000/- .this is clear violation of RBI rules. When all other banks are cooperating and helping public why BOB is acting against interest of common man. Request you to please take action against bank for such behaviour .