Bank Of Baroda — not filing charge dispute. refund not received.

Address: 500015

Website: www.bankofbaroda.com

As amazon refunded my 2000rs amount on 16th aug and they provided me with reference number=74332747229722828554752. But till now i haven't received my refund yet. Please resolve this issue as soon as possible. And even i want to file "charge dispute" against 'refund not processed'. But my branch is denied to file charge dispute. If my issue won't resolve then i'll take social media help and consumer court too.
[protected]@gmail.com