Bank Of Baroda — not giving the fixed deposit receipt

Address: BANK OF BARODA NELSON MANIKAM ROAD CHOOLAIMEDU BRANCH CHENNAI 600094, 600094

Dear sir
My bank of baroda account no [protected]
I had a fixed deposit of rupees 275000 rupees i pledge for rupees 2 lakh now i deposited the 2 lakh and the interest due when i went to the bank asked to return my fixed deposit receipt which was in their custody they say they could not find the receipt
Now the bank official do not care about the money i had deposited now how can i retrieve the money back please kindly suggest the way to solve the issue