Bank Of Baroda — not received debit card/ internet banking user id and password

Address: 313001

My Account No Is [protected] Branch Main Town Hall Udaipur Rajasthan.

I applied for Debit card/ATM card and requested for Net Banking. I visited branch three - four times. As procedure be in que for long on my turn i explained my problem to the person on the desk. But nothing was done. In the second week of the month September 2018 I again visited Branch and the officer incharge gave me a customer care Nos.[protected] to contect. I was told by the customer care desk that your debit card dispatched on 23.08.2018. But till date i.e. 30.09.2018 not received. Nor the net banking ID and pass word sent.
Kindly advise how long I should wait for Bedit card /ATM to receive and other requested service.
I was surprised that services of this reputed bank has gone so poor. I ave been banking with others banks never found such services I also used services abroad found no problem.

Kindly register my request and take up on the priority.