Bank Of Baroda — not received refund of amount 2940

I purchased some electronics items from amazon, of total amount 4555. Then i canceled the order for some reason. A few days later, 4555 rs is refunded by amazon regarding products (Order numbers are #[protected], #[protected], #[protected], #[protected].

The refund reference number is[protected].
But, the refund has not been received yet.

Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Mahesh rajpurohit
[protected]