Bank Of Baroda — Not showing my refund amount in my bank

Address: D.t.8 Gomti bairaj colony prayag narayan road lucknow

Maine 16/11/2020 ko ek Amazon se mobile order kiya tha jiska amount maine apne debit card se kiya tha uska amount maine card se 13112 ka kiya tha, is ke dusre din maine kisi wajha se order cancel or diya tha . Amazon ki taraf se mujhe amount refund ka msg aya tha 22/11/2020 ko jiska red. No hai 30005103210321222992232 pr maine account me vo amount nhi aya maine customer care pr baat ki or pata krne ki kosis ki but unhone btaya ki nhi aya tha aap thoda intzar kr lijye usse ke 15 din baad mai bank gai meri koi help nhi ki hai customer care pr complan krte hai to unki tarf se hoti nhi hai bank help nhi krti hai mai kya karun .

Branch name: Jopling road, up
Account number :- [protected]
Account holder name :- Arti
Add:- D.T.8 gomti bairaj colony prayag narayan road lucknow up 226001
Ifsc cord :- BARBOJOPLIN(Fifth character is zero)
Plz help me .
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    Bank of Baroda Address
    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
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