Bank Of Baroda — nri/nro account

Address: TORNA, 387365

I am an nri person and trying to open a nro/nri bank account with the bank of baroda torna branch in dist-kheda. I visited this branch on the dec 2018 to open a nro/nri account. I completed all the requested paperwork and provided all the requested documents required to open this nro/nri account.
I completed all the processing at that time but when i come back india in april 2019. They have’t open my nri account and ask me to submit the document again. Not behaving properly and not providing a proper checklist for the documents. And the staff suggested me to open an nri account in a private bank.
Location bank of baroda
Ifsc-barb0tornax
At-torna ta-kapadvanj dist-kheda
[protected]@bankofbaroda.com