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Bank Of Baroda — online shopping cancellation refund amount

I have cancelled amazon product after paying amount rupees 13425 but due to address issue i had cancelled my order. When i contact amazon they said that your amount refunded in your bank on 25 augest 2017 but amount cant be credited in my account. They give me reference no. Or transction id[protected]. Please credit my amount in my accont no. [protected]
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Mene iska Potu add kar diya he[protected] mere ko Flipcart se rufund mila ta jiska ref number bi aa gya or 22 working day hone per bi mera refand mere account me nhi aaya bhanu kumar jain account number [protected] he

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