Bank Of Baroda — order not placed but amount deducted. refund not yet received

Address: Bank of Baroda Anant Nagar, Nagpur, Maharashtra, 440013

Website: Amazon.in

I placed an order on 10th february 2020 on amazon for a pair of philips earphones. The amount was deducted from my account and yet the order wasn't placed due to some error. When i called the customer service of amazon, they said i will receive the refund in 4 business days. It's been a week since then and i still haven't received any refund. I am not receiving refunds in my bank account at all nowadays. I don't know if this is the problem of other companies or my bank account but it is getting really inconvenient for me