Bank Of Baroda — payment dispute

Address:

Vadodara, Gujarat, 390007

Dear sir/madam,

On date 24/08/2017 i had attempted a transaction of rs 10, 000/- from bank of baroda (Indraprast bldj nr inox) with my kotak bank debit card but due to some technical issues i could not received the said amount. But from kotak bank i received transaction successful alert from even though i haven't received any amount on my hand.
I have already registered my complaint on same date to on customer care person. But till date i haven't received any amount nor any kind of follow up from your side or from local branch.

So please look after this matter seriously and do the needful as soon as possible.

Thanks & regards,
Brijesh n rana
[protected]