Bank Of Baroda — payment not credit by flipkart

Address: Jimmy House,kachahri road,Tilak nagar,Near Mega Shop,Begusarai, Begusarai, Bihar, 851101

Refund of rs. 3299.00/- has been made by flipkart on 01st of january 2020 regarding a product (Order number is od[protected].
"the reference number of the refund is -[protected]
& customer care provide me payment reference number of the refund is - pzt[protected]qi74c02
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Ravi kumar
[protected]
Flipkart registered no is:- [protected]