Bank Of Baroda — poor integration of dena bank account numbers with bank of baroda

Address: Mumbai City, Maharashtra

As you can see in this sample online form of bank of baroda, the account number is still from dena bank and it’s a 12 digits account number as per dena bank system. Bob system is mandatorily expecting a 15 digit account number (As per their validation) and not allowing us to proceed.

This is an oversight on part of bob it team while integrating dena bank with bob system.

It also reveals how poor integration testing has been done by the it department. They must have tested the code with only bob accounts and never attempted to test it with dena bank account ever. Else such issues would have been caught earlier before getting into production environment.

I hope bob will fix this very soon.
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Bank of Baroda customer support has been notified about the posted complaint.
 
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Mera ATM card Nahi mila hai
Shambhu Raj's reply, Oct 13, 2019
ATM card Nahi Mila hai

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