Bank Of Baroda — premature payment done by branch

Address: 6 A, Rachna Bank of Baroda society, Tithal Road, Valsad, Valsad, Gujarat, 396001

We have got two TDR fixed deposit no in account no [protected] and [protected] at station road valsad branch for Rs. 55000 for each for period of six years and five month and twenty three days. our maturity amount was 1, 10029/-. by mistake we presume that our TDR is already matured so for payment we have produced both TDR at branch for payment on 27 July 2019 instead of 30 Sept 2019. we have not asked for premature payment or even not asked for premature payment and the TDR was bearing only one signature while other joint holder has not signed the TDR. without our knowledge branch have don't the premature payment and we suffered heavy loss about 17000/- per TDR. for this we have approached immediately with in an hour to the concern officer to rectify this mistakes but he bluntly refused and ultimately we have lost 35000 Rupees for no reasons. generally bank will ask for premature payment both holder signatures how ever here they have not asked for second holder signature or nor asked for premature payment. without our knowledge how bank can make the premature payment. bank has credited this amount in our saving bank account though we have utilized this fund and its lying in bank only.
please do needful
Rajendra R. Desai Mobile no : [protected]
waiting for your reply