Bank Of Baroda — refund 539 not deposit in my bank account

Address: House no C-12 Arjun Nager dyal singh colony karnal, Karnal, Haryana, 132001

Refund of rs. 539/- has been made by amazon on 15th of feb 2020 regarding a product (Order number is #[protected].
"the reference number of the refund is ref -.
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Lokesh kumar
[protected]