Bank Of Baroda — refund against cancellation

I made a reservation for train on paytm on 1 february 2019 from bob debit card no.[protected] corresponding to transaction id #20190201111212800110168.
Acc. No. [protected]

Paytm id:[protected].

I have cancelled my ticket on 21 march 2018 and amount has not come. Paytm and irctc have confirmed refund. Kindly look into the matter and transfer the amount