Bank Of Baroda — refund amount dispute by bank of baroda

Sir/Mam
I orderd an article on 24 dec 2018 at 7:30 pm(evening) from Paytm app.After sometime my order got cancelled by paym due to shortage of stock and a message was displayed that your amount was refunded into your paying bank account that is "Bank Of Baroda" on 24 dec 2018 at 8:32 pm(evening), paytm has refunded your amount of 1198 rs with RRN(Refund Reference Number) 30001283588358192642452.TIME TAKEN BY YOUR BANK TO HAND OVER THIS MONEY IN YOUR PERSONAL ACCOUNT IS BEYOND OUR CONTROL.they arent showing visiblity to this refund.
After talking to Bank OF Baroda customer care they told me that the process will take upto 14 days, but till now from 24 dec 2018 i didnt received my money into my bank account.
this amount means a lot to me.please do credit my refunded amount in my personal bank account as soon as possible.