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Bank of Baroda

Bank Of Baroda — refund amount is not credited to my bank account

Address: 825102

A refund has been made by amazon.in on 7th august 2017 regarding a usb cable which i've purchased on amazon but the refund has not been received yet. Bank is saying that no amount has been received by them.
I have also visited their branch many times but there is no response they are always saying that no amount has been received yet

So i need to file a charge dispute to them
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    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
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