Bank Of Baroda — refund amount is still pending

Address: Lucknow, Uttar Pradesh

Amazon had refund an amount of rs. 9089 to my bank account on[protected] and that was supposed to reflect in my account on[protected]. But the amount is not credited in my account yet. They also provide me the refund reference number that is 114715. I called on bob customer care and told them all the details along with refund reference number but they were unable to resolve the issue. I need this amount because i have some urgent expenses that's why i cancelled my order and request amazon to refund my amount but the problem is still the same.
Kindly resolve this issue as soon as possible.