Bank Of Baroda — refund amount not accepted

Address: Rohtas, Bihar, 821115

Website: www.bankofbaroda.com

Ref i'd:74332747214721363106876
Of 200 rs which was credited by amazon on 1-aug-2017 in
([protected]) acount of bob sasaram bihar
It is nt reflecting in account yet
So many complaint i registered in amazon as well as i raised complaint on bob complaint portal also.
Today i talked on customer care of bob they were nt ready to help i am telling every detail regarding my account after that they provided me authorized person number ([protected]).
He talked so offensive i request sir please tell me about charge back prociger he denied and hangup the calls and said don't call on this number.
Plz sir/mam help me to get my money back in my account.