Bank Of Baroda — refund amount not receive

Address: 24, Murwara, teh&distt- Bharatpur, Raj. 321026

Sir mera zero balance account [protected] tha jo mene minimum balance wala open krane ke liye ise off kra diya h, or mene isi account se Amazon p order ka payment kiya tha. Kisi bjh se mujhe wh refund krana pda. To sir mera Amount Amazon se refund ho gya h pr bank wale use knowledge m ni la rhe h, sir m kai din se presan hu. Plz meri problem solve kre.
Mera amount 2 installment m aya h jiski detail h:-
Refund reference # 7BE7KJDY0000K78H55SO ( RS. 10395.01/- date 11/03/2020)
7BJXC7YK0000K78MUIL0 ( Rs. 1799.00/- date 10/03/2020)
Sir mene online complaint bhi ki thi jiski tracking id - GNBG[protected] h.
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