Bank Of Baroda — refund amount not send in my account

Website: AMAZON.IN

Sir myself alok from uttar pradesh. Bank - bank of baroda account no - [protected] sir i bought an item from amazon. I return the product but my refund amount is not send in my bank account. I talk to amazon customer executive for this problem. He say that amazon has send the amount of our refund but bank does not send the amount in your bank account. I return my item on 30 april 2018. And payment refernce no from amazon is[protected]. So sir please help me solve my problem. My mobile no [protected]