Bank Of Baroda — refund from amazon but not credited in my account

Address: Mathura, Uttar Pradesh
Website: Amazone

On 6 august i pay my with my debit card for amazone prime membership and ammount 499 deducted from my account but technical issue prime membership not activate.
Amazone initiate my refund on 07th august 2017 but in my account refund was not credited when i call in amazon he told that he credited in my account amount is 499. The refund reference number for that transaction is {743327472202721942502746 refund transaction id is 150018 }. Then i call bank of baroda customer care he told that visit to the branch i cant do anything from here and when i visit branch he also told that i also cant do anything from here you have to contact to bank of baroda customer care and amazon customer care
Branch name
Maholi mathura
Branch ifse code barbomaholi
Account no is [protected]
Name pradeep agrawal
Please credit my refund as soon as possible
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