Bank Of Baroda — refund from amazon not came to my bank account

Address: Barrackpore, 700122

Hi, i am nibedita bag, an account holder of bank of baroda barrackpore branch. Last month (December 2019) i brought 2 items from amazon, but for some reason i had to return them. But i didn't get my refund yet. I am giving my account no and transaction details below. Please see what you can do.
Bob account no: [protected]. Refund reference no.[protected], date: 26/12/19, order date: 21/12/19, amount rs.419/-,[protected], date: 27/12/19, order date: 23/12/19, amount rs.499/-.
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Dear si. My name is parmar harminsinh. I have open my acount in bob ranpur branch
2 to 3 months ago.
But still i am not being able to withdraw or operate net banking.. .
I heve tell the branch manager and still i dont have my account open.. Its still freeze. What kind of management they have got.
Beacause of it my salary was stoped.

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