Bank Of Baroda — refund I'm not getting

Address: K-5 laxmi nagar, nagpur 440022, Nagpur, Maharashtra, 440022

Your refund of rs.364.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The authorization code (Refund reference number) for the transaction is 123007.

My account number is [protected] and i'm haven't received any refund. Kindly reply.

Bank refused to help and not initiating my refund anyway. I want this matter to get resolved as soon as possible.
It has been more than 2 weeks and 3-5 business days were promised me initially.

Here's the breakdown of your refund:

Item refund: rs.308.47
Item tax refund: rs.55.53