Bank Of Baroda — refund initiated but not reflected to bank a/c

My name is Poorv Agrawal and I had ordered Smart Watch of RS.2699.10
in Amazon on 21.10.2019 and on 21.10.19 I returned this order due to personal reason. And on 22.10.19

Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this Reference number #001116and told me to fill charge dispute form but Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent.
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