Bank Of Baroda — refund is not received

Address: Jaunpur, Uttar Pradesh, 222161

As amazon refunded my 560.99 rs amount on 4th aug and they provided me with Reference number=[protected]. But till now I haven't received my refund yet. Please resolve this issue as soon as possible. And even I want to file "charge dispute" against 'refund not processed'. But my branch is denied to file charge dispute. If my issue won't resolve then I'll take social media help and consumer court too.
[protected]@gmail.com