Bank Of Baroda — refund is not received in my bank account

Address: 46 prem Mandir colony sawai madhopur, Sawai Madhopur, Rajasthan, 322001

A refund has been made by amazon on 3rd April 2019regarding a product which I've buyed from the Amazon. but the refund has not been received yet. Bank is saying no amount has been received by them.I have talked to them and gave them a written complaint but there is no response coming So I need to file a charge disput On them to get the full detail.
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Bank of Baroda customer support has been notified about the posted complaint.
 
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Myself ramu k IAM maintain with the sB account no =[protected]
The while tranction amount was deducted by account, wish to bring to your notice that an amount of …. 600 has been debited from my account on …30.03.2018) not executed by me.
I request you to take up this matter urgently to help me recover my money.

Yours Sincerely,
Myself Priyam Srivastava has done payment of Rs 4499.00 on 11 june 2020 through debit card to fraud company named eazeephones as I have purchased a phone but did not received any confirmation msg or email for my order after payment.this I come to know when I tried to contact them as there was no contact no.and the email they have provided is wrong.. meanwhile I got their contact no from Quora.com on 15 June '20 and contacted him .but the person was out of reach .he replied when I sent a money request from other no via true caller started abusing me badly. Now I want my money back from fraud people .I'm attaching all details of online payment, shoping site n email address.

Not refund by bank

Hello,

Your refund for the order[protected] of Rs.798.00 has been processed successfully on[protected]. The amount should reflect in your account by Next 5 business days.

The Refund Reference Number for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Refund Reference Number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalised banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the refund reference number provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing Amazon

My payment 850 date 31/01/2022 debit ma not receive please help bank of baroda

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