Bank Of Baroda — Refund money urgent reply

Address: Ahmedabad, Gujarat, 382445

I have booked my train ticket on 14th april 2017 and bcz of some issue i hve cancelled my train ticket on 17th april 2017.. I have booked ticket through book my train with help of pay u money... But after cancelling ticket they told me that they have returned my money back but in my transecrion history no refunded money is there... They told me to cotact ur bank... It is related to bank issue... From their side payment refunded successfully... But u r not to b paid by ur bank.. Is there any delay from ur side.. I need my money back urgently... Plz positively reply otherwise i will take legal steps... Thank u.. Kindly solve my issue