Bank Of Baroda — refund my amount to my bank account

Address: 202, 05 Rohitvas umbergaon town, Near kapileshwar temple, Dist: Valsad, pin:396170

I have purchase some item from amazon using bob debit card. But the item was cancelled due to covid -19. I have contact. To amazon customer care for my refund they said the refund will processed from over side but I can’t get my refund to my bank account.

So I want my refund to my bank account

Amazon customer care send me a reference no. Of the particular items will I canceled
1. #74332740085008344212416
2. #74332740094009223927503