Bank Of Baroda — refund not credited by bank initiate by amazon

Address: Panipat, Haryana, 132103

Website: Amazon

A refund has been made by amazon on 12th of october regarding a product which i've buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i nees to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action
Order id[protected]
Ref num - 74332748279827844563021