Bank Of Baroda — Refund not processed - 20 days passed

Address: Chennai, Tamil Nadu, 600116

Website: Bank of Baroda

We have made an online transaction with amazon on 14th may and ordered a mobile phone lenovo phab 2 plus and subsequently we have cancelled the transaction on 22nd nov with amazon and amazon initiated the refund on 23rd nov. Here is the refund reference number 4947385665746647803077 and authorization code - 103926. Till today we haven't received the refund amount to my bank of baroda account. We have also raised an compliant with bob through spgrs reference : 208481. Please check and confirm when i will receive the money.